Frequently Asked Questions
From CaisisWiki
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==== After installing Caisis and logging in some of the tabs are not available(Eforms, Data Analysis..). Why not? ==== | ==== After installing Caisis and logging in some of the tabs are not available(Eforms, Data Analysis..). Why not? ==== | ||
Revision as of 21:47, 30 September 2008
Translations: italiano
After installing Caisis and logging in some of the tabs are not available(Eforms, Data Analysis..). Why not?
By default the Eform and Data Analysis tabs are not assigned to any user groups. To assign it:
1. login as sys admin and go to admin utility
2. select the "Groups & Roles" icon
3. select "Give Groups Access to Tabs"
4. choose the group, check the tab name, and click submit
You will need to re-login or select a new patient dataset for the tab to now appear.
File:Example.jpg
What version of the .Net Framework is needed to support Caisis?
Version 4.0 of Caisis requires the .Net 2.0 Framework. Version 3.5 ran under the .Net 1.1 Framework
The .Net 2.0 framework is freely available for download.
Can I run the .Net 1.1 and 2.0 Frameworks on the same server?
Yes. You can run multiple versions of the framework on the same server, but you must make sure that Caisis 4.0 is using .Net 2.0. To verify, open IIS, right click on the Caisis web site, select "Properties" and then select the "ASP.NET" tab. Verify that the drop down option is set to 2.0.
I'm trying to make changes to code, but keep seeing the default error page (the frowning face that tells you to contact the admin). How do I get rid of this and see the REAL ERROR?
Around line 120 of the Web.config find the "CustomErrors" node that looks similar to below. Make sure the MODE="Off". <customErrors defaultRedirect="Core/Utilities/Error.html" mode="Off"/>
Why I am getting "Server Error in '/Caisis' Application: The format of the file 'Caisis.security' is invalid?
Well, after running the upgrade from 3.5 to 4.0 with no problems, I opened Caisis to find this error. The solution was as follows:
1. Make sure Caisis folder is using .Net 2.0 in IIS
2. Delete temporary files in this location: c:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\Temporary ASP.NET Files\caisis\
3. Make sure there is only one folder under IIS called Caisis
4. Stop IIS, restart server, start IIS
My PSA GRAPH is not showing any values. What's the problem?
coming soon...
